Returns & Exchanges
Boundary Supply is committed to your satisfaction and offers a streamlined return process for all technical apparel and gear within 30 days of delivery. Items must be in original, unused condition with all tags attached to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
- 3.Ship the Package
Drop off your package at the designated carrier location; we recommend obtaining a receipt for tracking purposes until your return is processed.
- 4.Receive Your Refund
After our warehouse team inspects the returned gear, your refund will be issued to the original payment method within 5-7 business days.